FAQ

We follow a meticulous process for making our prints, using archival quality papers, inks and mounting materials.

After scanning and color correcting, each work of art is printed on a select paper stock matched to the style of the artwork. Printing is performed in-house on a high resolution giclée printer using archival pigment inks.

When dry, the prints are sprayed with a sealant, matted and placed into an archival plastic envelope for protection during transportation and storage.

We use the term 'prints' because it's easier to say than 'reproductions'. Historically, a print is an original made from a negative or other transfer medium, like a stone or metal plate. Our reproductions are copies of the original meticulously made with the supervision of the artist.

Either word works for us, so use whichever term you like....we do.

We carefully produce each individual print/reproduction in-house on the highest quality paper and archival inks with our high resolution printer.

Our high quality prints (or reproductions, if you like) are created with archival papers and inks that should last decades or more with proper care.

Follow this link to a page with a few tips for how to extend the life of your prints for the enjoyment of generations of family members.

All original works of art are hand signed by the artist. Prints are signed and numbered by the artist.

We limit the number of prints for any of our art. Once the predetermined number of prints has been produced, no additional prints will be created.

When you purchase a print from Ridgline Arts, you'll also receive a Certificate of Authenticity signed by the artist, which includes the edition number as well as technical information about the print and original.

At this time, we only offer framed work at art shows and galleries. However, our prints are sized and matted for standard size frames that can be purchased from a variety of retail outlets.

Of course, you can always take your art to a customer framer.

If the artwork description states that the original is available for sale, we have the original in stock.

We have a stock of prints that we take to art shows and these are available to ship immediately.

If we don't have the print in stock, we'll make it as soon as we receive your order. Production generally takes 2-3 days to allow sufficient time for printing, drying, applying the protective coating and matting.

If you don't see artwork online in the size you like, please send us an e-mail with information about the artwork and size you desire.

We do! If you'd like a custom piece, please send us an e-mail so we can chat further.

Yes! Our primary channels for sales of original works are through regional art shows and galleries. However, if you see an item online and the original is available, we'll be happy to send you a price quote.

We charge your card when we generate the shipping label. We won't generate the shipping label until we're ready to ship, which is typically the day the label is generated.

We warranty all our work against defects in workmanship and will replace any defective items.

We will also replace items that have been damaged or lost in the shipping process.

Due to the custom nature of our work, we do not accept preferential returns at this time.

Follow this link to see our formal return and warranty policy.